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Shine bright
with us

Discover Customer Services and Claims

A young person in front of a colourful mural in the Aviva office

Feel-good work

If you love helping people, you’ll thrive in our Customer Services and Claims team, where your skills make a real difference every day. From day one, you’ll step into a customer-facing role where no two days are the same, working alongside super-supportive colleagues and using your experience to find solutions when it really matters.

Two customer service and claims team members share a moment on a sofa

Where will you bring your spark?

Whatever team you’re part of, you'll be helping make people's lives a little easier. Whether that's by responding to product queries on live chat in a customer advisor role or supporting someone sympathetically through an insurance claim in a claims handler role.

“I love the fact that every day is different in my job and that I get to make a genuine difference to customers.”

Chantelle Wilkie, Customer Service Advisor

Join our talent community

Ready to introduce yourself to us? Sign up to our talent community. All you need to do is register your details and create a quick profile with your CV.

Once you’re part of our community you’ll:

01

Receive real-time email notifications about relevant roles so you can be the first to apply.

02

Be on our radar when a new role comes up.

03

Save time in the application stage by using pre-populated details from your profile.

04

Gain a glimpse into exciting things happening here.