Shine bright
in your career

Discover customer services and claims

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Feel-good work

If you love helping people, you’ll find working in our Customer Services and Claims team as satisfying as it is interesting. From the day you join us, you’ll grow the skills you need to excel in a customer-facing role where no two days are the same. Our training, backed by super-supportive colleagues, will see you become an expert in finding solutions when it really matters.

Two customer service and claims team members share a moment on a sofa

Where will you bring your spark?

Whatever path you choose, you’ll be helping make people’s lives a little easier. Whether that’s by responding to product queries on live chat in a customer advisor role or supporting someone sympathetically through an insurance claim in a claims handler role.

A Customer Services Advisor is smiling in the office

Customer Services

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“I love the fact that everyday is different in my job and that I get to make a genuine difference to customers. I feel totally supported, offered plenty of development opportunities and see my future here at Aviva”

Chantelle Wilkie, Customer Service Advisor | Aviva

Join our talent community

Ready to introduce yourself to us? Sign up to our talent community. All you need to do is register your details and create a quick profile with your CV.

Once you’re part of our pre-screened community you’ll:

01

Receive real-time email notifications about relevant roles so you can be the first to apply.

02

Be on our radar when a new role comes up.

03

Save time in the application stage by using pre-populated details from your profile.

04

Gain a glimpse into exciting things happening here.