Business Analyst

An exciting opportunity for a Business Analyst(s) has just become available within the Aviva General Insurance Change Team, delivering multiple initiatives from ideation to deployment on a 24 Month FTC in our One Park Place office. This role focuses on building & migrating our personal insurance products on a new platform, working closely with our product owners and underwriters to deliver improved broker, staff & customer journeys.

Duties & Key Responsibilities:

• Lead and coordinate requirement workshops with business stakeholders, including documentation of requirements and securing business sign-off.

• Collaborate with third-party IT partners to translate business requirements into technical specifications, ensuring accuracy and supporting development and testing teams.

• Engage with key internal business support teams (e.g. Compliance, DPO, Legal, Risk), adhering to QA and deployment plans, and managing issues and risks as they arise.

• Own change requests to existing products and consistently manage the change cycle from initiation to completion.

Skills and Experience We’re Looking For:

You’ll have experience delivering change within the General Insurance or Financial Services industry, including:

• Strong analysis, design, and solutioning skills to define business requirements and outcomes.

• Stakeholder management experience across business, IT, and support functions (e.g. Compliance, Finance, third-party vendors).

• Excellent communication and interpersonal skills, with strong decision-making and prioritisation abilities.

• Confidence and flexibility to manage multiple pieces of work simultaneously, demonstrating personal ownership and thorough follow-through.

• Experience using Jira and Acturis would be ideal, particularly in supporting digital transformation and system enhancements.

What Will You Get for This Role?

• Competitive, market-leading salary depending on skills, experience, and qualifications.

• Generous pension (employee contribution matching of up to 14% if you contribute 8%).

• Annual performance-related bonus and pay review.

• 25 days holiday plus bank holidays, with the option to buy/sell up to 5 additional days.

• Generous health and dental insurance contributions after six months.

• Aviva Matching Share Plan, Save As You Earn scheme, and Approved Profit Share Scheme.

• Cycle to Work benefit scheme.

• TaxSaver Travel Scheme.

• Family-friendly policies including matching maternity/paternity and carer’s leave.

• Up to 40% discount on selected Aviva products, plus discounts for friends and family.

• Employee Assistance Programme.

• Volunteering days.

• Support for professional qualifications and transparent career progression plans.

Aviva is for Everyone

Our diversity and inclusion policies help create an environment where everyone feels welcome—regardless of age, disability, race, ethnicity, gender identity, religion, culture, sexual orientation, marital status, pregnancy, maternity, or caring responsibilities. We value difference and provide equal opportunities for all.

We flex locations, hours, and working patterns to suit our customers, business, and you. Most of our people are smart working—spending around 50% of their time in our offices each week—combining flexibility with collaboration.

We prefer all applications to be submitted online. However, if you require an alternative method of applying, please email alice.neal@aviva.com.

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