Business Readiness Consultant

Business Readiness Consultant

Starting Salary: c. £35,500 depending on skills and experience

Location: Norwich, York, Sheffield or Leatherhead with 50% office attendance

Are you someone who is passionate about simplifying and improving our customer operations to deliver a great customer experience? Do you want to be part of an energetic and supportive team of over 130 change professionals?

You may be working in a change role already or want to play a part in delivering the change roadmap for the Aviva’s Investment, Wealth and Retirement Operations teams supporting our Strategic goals.

If you have a growth mindset, are not afraid to challenge the status quo, and are comfortable with changing priorities this may be the role for you. This role would suit someone with a strong understanding of customer operations with a background of supporting or delivering successful change.

A bit about the job:

You will lead Business Readiness activity supporting projects from across the IWR (Insurance, Wealth and Retirements) Portfolio to ensure a safe delivery into our operational business teams. The role will give you great exposure to all areas of change and the wider life business and being part of a medium sized team, you will get the opportunity to focus on key areas of your professional development with access to both internal and external courses to achieve your personal goals. You will assist cross-functional teams in project development and implementation activities, monitoring and tracking the progress of transformation projects. You’ll be responsible for executing the Business Readiness methodology to ensure all change has the desired outcome to the operation.

Skills and experience we’re looking for:

• Understanding of UK regulatory, legal and business risk considerations, ensuring transformation activity aligns with governance requirements and delivers compliant outcomes.
• Strong commercial awareness and analytical skills, with the ability to interpret data, identify trends and support informed decision-making.
• Experience working within change and transformation environments, supporting programme delivery through effective governance, planning and reporting activities.
• Excellent stakeholder management skills, with the ability to build credible relationships, influence outcomes and work effectively with colleagues at all levels.
• Experience managing risks, issues, dependencies and actions, ensuring potential delivery challenges are identified early and effectively resolved.
  

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

• Starting salary c £35,500 (depending on location, skills, experience, and qualifications)

• Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Amber Britton a call on 07775546100  or send an email to amber.britton@aviva.com