Claims and Payments Administrator

We are looking for an ambitious, enthusiastic and driven individual to join our Risk Claims Team in our Dublin Cherrywood office as a Claims & Payroll Administrator. This team is responsible for the assessment and administration of Life, Specified Illness and Income Protection claims.

This is an excellent opportunity to join a fast-paced payroll team. The successful candidate will be working closely with our Life, Specified Illness and Income Protection claims teams ensuring our customer are supported and paid on time.

If you have experience in working in Administration or Payroll, have strong organisational and interpersonal skills and are a team player then this could be the role for you!

Duties & Responsibilities:

• Provide support and assistance to the Claims Assessors and Claims Specialists.
• Set up new Claim Notifications and Claim Intake within the task turnaround times.
• Accurate input of all data on the IP Claims System.
• Management of the Risk Claims and Life Claims mailboxes, responding to all emails and allocating tasks to the team, as required.
• Calculating and inputting claim payments and assisting with the Income Protection Claims Monthly Payroll.
• Conducting thorough quality checks to ensure payments are being made to correct payees and correct bank accounts.

Skills & Experience:

• Previous experience in Payroll or Office Administration required.
• Knowledge of Life, Income Protection and Specified Illness claims advantageous.
• Ability to work under pressure and to tight deadlines.
• Excellent communication and interpersonal skills.
• Knowledge of MS Office applications including Excel.
• Proactive approach to problem solving.

What will you get for this role?

• Competitive market leading salary depending on skills, experience, and qualifications.
• Generous pension (employee contribution matching of up to 14% if you contribute 8%)
• Annual performance related bonus and pay review.
• Holiday allowance of 25 days plus bank holidays, and the option to buy/sell up to 5 additional days.
• Free car parking
• Generous Health & dental insurance contributions after six months
• Aviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share Scheme
• Cycle to Work benefit scheme.
• TaxSaver Travel Scheme
• Family friendly parent’s (matching paternity and maternity leave) and carer’s leave.
• Up to 40% discount for some Aviva products plus discounts for Friends and Family
• Employee Assistance Programme
• Volunteering days
• Professional qualification support and transparent career progression plans

Aviva is for Everyone

Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

We prefer all applications to be submitted online, however if you require an alternative method of applying, please contact Megan.Crabbe@aviva.com