Aviva
Digital Product & Propositions Lead
Fixed Term Contract until end of October 2027
Starting Salary: National c. £80,000 and London c. £90,000 Depending on skills and experience
Location: York, Bristol, Perth, Leeds, Norwich or London with 50% office attending
Are you someone who is passionate about shaping the future of digital wealth experiences?This is a fantastic opportunity for someone with significant experience in digital proposition development, wealth strategy and customer experience transformation. If you enjoy leading complex, cross-functional initiatives, influencing senior stakeholders and delivering customer-centric digital solutions at scale, we'd love to hear from you.
A bit about the job:We have big plans for Wealth. As a fast-growing, capital-light business supporting over 5 million customers across the UK, Wealth will be one of Aviva's key growth engines over the next decade, with digital at the centre of that ambition.
As a Product & Propositions Lead you will take end-to-end ownership of selected strategic digital propositions while helping coordinate proposition delivery across the wider Wealth portfolio. Working across Direct-to-Consumer, Workplace and Adviser channels, you will define and deliver the OneWealth proposition vision, creating consistent, scalable customer and member experiences that improve engagement, reduce operational complexity and drive commercial outcomes. You'll work closely with teams across Wealth, Customer & Marketing, CIO, COO and strategic partners to shape the future digital operating model and deliver measurable business value.
Skills and experience we're looking for:- Proven experience developing digital wealth strategies and leading the delivery of customer-focused digital propositions across web and app channels.
- Strong understanding of Wealth customer journeys and proposition challenges, including areas such as withdrawals, payments, forecasting, servicing and digital engagement.
- Experience leading strategic proposition initiatives across complex organisations and influencing senior stakeholders to drive alignment and delivery.
- Strong knowledge of agile delivery approaches and experience working with cross-functional product, technology and design teams, with a keen interest in applying AI to improve processes and customer outcomes.
- Commercially focused with the ability to build business cases, measure proposition performance and use data and insight to drive decision-making.
What you’ll get for this role:
Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
- Starting salary National c. £80,000 and London c. £90,000 (depending on location, skills, experience, and qualifications)
- Bonus opportunity - 12%of annual salary, (actual amount depends on your performance and Aviva’s.)
- Generous pension scheme e.g. if you put in 8%, Aviva adds 14%
- 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
- Aviva-funded Private Medical Benefit to help you get expert support when you need it
- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
- Brilliantly supportive policies including parental and carer’s leave
- Flexible benefits to suit you, including sustainability options such as cycle to work
- Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
- We take your wellbeing seriously with lots of support and tools
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.
Aviva is for everyone:
We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look here
We’d love it if you could submit your application online. If you require an alternative method of applying, please give Amber Britton a call on 07775546100 or send an email to amber.britton@aviva.com