Domestic Major Loss Adjuster

Major & Complex Domestic Loss Adjuster – Hampshire and Sussex

Are you ready to advance your career and build stronger relationships with customers? Aviva is seeking a skilled Loss Adjuster to join our team, specializing in significant property claims. This home-based role covers Hampshire and Sussex, requiring a full UK driving license and residency in the region, as customer visits are essential.

Role Overview

• Manage high-value property claims from start to finish, ensuring a customer-centric and cost-effective approach.

• Operate from home, with travel across the UK as needed—company car provided.

• Work within agreed financial authority limits and deliver exceptional service.

What We’re Looking For

• Claims Expertise: Experience handling claims of £100,000 or more preferred.

• Professional Qualifications: Cert CII or CILA required; working towards Dip CII is a plus but not mandatory.

• Technical Skills: Strong grasp of insurance principles, subrogation, underwriting, and ABI report writing.

• Building Knowledge: Familiarity with property reinstatement, building regulations, and tendering processes is advantageous.

• Customer Commitment: Proven ability to manage claims end-to-end, always prioritizing customer satisfaction.

Why Join Aviva?

• Competitive salary and benefits, including a company car and performance-based bonus.

• Generous pension contributions and holiday allowance, with options to buy or sell days.

• Discounts on Aviva products and other retailers.

• Share schemes and supportive policies for parental and carer’s leave.

• Flexible benefits, including sustainability options.

• Opportunities to volunteer and participate in Aviva Communities.

• Comprehensive wellbeing support and tools.

Aviva is committed to inclusivity and welcomes applicants from all backgrounds. Flexible working arrangements are available, and every disabled applicant meeting the minimum criteria will be interviewed.

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Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to vivien.gergaly@aviva.com