External Communication Associate

External Communications Associate – Salary circa £30,000 (national), circa £35,000 (London)

12-month Fixed-Term Contract

If you’re well-organised and enthusiastic about creating clear and engaging customer communications this could be the role for you. We are looking for someone that’s able to handle multiple activities and deadlines and can apply creative thinking to communications challenges.

Our External Communications Associates put our customers first in everything they do, whilst also making sure all our communications are timely, relevant, compliant and signed off.

A bit about the job:

As an External Communications Associate, you’ll be responsible for the development of post sales system generated communications and one-off direct mail and email communications ensuring they’re clear, fair, not misleading, on brand and the best they can be for our customers.

This is a varied role day to day and you’ll have responsibilities across a range of areas in the Insurance, Wealth and Retirement communications world.

Skills and experience we’re looking for:

• A good working knowledge of I.W.R. products and the regulation around them.
• A track record of delivering a high volume of work to tight deadlines and excellent stakeholder management skills.
• Experience in marketing and/or service communications.
• Understanding of systems, IT, communications development and compliance processes.
• Able to demonstrate copywriting skills, attention to detail and proof-reading skills, and creative skills in a range of mediums with an awareness of and a willingness to learn more about Aviva’s tone of voice and brand.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

• Starting salary circa £30,000 (national), circa £35,000 (London) - depending on location, skills, experience, and qualifications
• Bonus opportunity - 8% (C grade) of annual salary. Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email kitti.majer@aviva.com .