External Communications Manager

**9 Month Secondment / Fixed Term Contract

Role overview:

The External Communications Manager will lead all external communications for a post-acquisition project involving the full rebrand and registered name change of a Global Corporate & Specialty (GCS) business operating across the UK, EU, Australia, North and Latin America.  This role ensures that brokers, clients, regulators, market bodies, partners, and media receive clear, accurate, and timely information that supports a seamless transition to the new brand and mitigates reputational and operational risk. Additionally, the role will support on ensuring all rebrand messaging is consistent across the rebrand touchpoints including documentation, literature and websites.

Responsibilities include:

• Strategic Comms Leadership: Develop and deliver the external comms strategy for the registered name change and rebrand, shape the narrative, define ways of working and approvals processes, and ensure reputation‑enhancing, consistent messaging.

• Content Creation & Delivery: Coordinate, produce and secure sign‑off for high‑quality content (e.g., customer/broker letters, FAQs, regulatory notices, press releases, website and social updates) ensuring clarity around brand and legal entity changes.

• Stakeholder, Broker & Partner Engagement: Map stakeholders, define target audiences, identify channels, manage contact data reviews, track effectiveness, gather feedback, and equip client‑facing teams with materials and talking points.

• Regulatory, Market & Media Comms: Partner with Legal, Regulatory, Marketing, Media, Internal Comms and Lloyd’s teams, as well as colleagues from the GCS and Probitas divisions in London and globally, to meet compliance requirements, prepare structured regulatory comms, support media engagement, and monitor external sentiment and coverage.

• Governance, QA & Programme Support: Oversee approvals, version control, audit trails, documentation QA, ensure consistent rebranding across materials, and report progress and key metrics in alignment with project milestones.

Skills & Experience:

• Strong communications and writing skills, ability to manage stakeholder relationships, and attention to detail.

• Proven experience creating, managing, and delivering plans within project or change environments.

• Knowledge of the Aviva brand and tone of voice is essential, and experience in rebrand or regulatory name‑change activity is desirable.

• Experience working with brokers, including broker marketing, and understanding of the Lloyd’s market is a plus.

• Broad background that blends strategic communication with practical execution across brand, projects, and market-specific activity.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

• Competitive starting salary (depending on skills, experience, and qualifications)

• Bonus opportunity - 10% of annual salary Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Aviva-funded Private Medical Benefit to help you get expert support when you need it

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email Patrick.Archer@Aviva.com.