Head of System Resilience

Head of System Resilience

Location: Norwich, York or Eastleigh

Salary: Circa - £110,000

This is a great job for someone who…loves shaping how large‑scale, critical systems stay resilient in the cloud. Are you someone who enjoys setting engineering standards, influencing senior technical leaders, and ensuring customers are protected even during major disruption?

This role will suit someone experienced in cloud‑native resilience, modern architecture patterns and operational resilience — particularly if you’re ready to lead enterprise‑wide technical direction and uplift organisational capability.

A bit about the job:

As the Head of System Resilience for a large-scale modernisation programme, you’ll define and embed resilience‑by‑design standards that protect our customers and services. You’ll lead the design of multi‑region system resiliency strategy ensuring patterns and technology are consistently adopted.

You will define the enterprise resilience blueprint spanning deployment patterns, DR models, sovereignty requirements and regulator‑ready RTO/RPO to embed it as mandatory governance. You’ll drive the organisation‑wide uplift in engineering and operational resilience, close systemic risks, and mandate robust DR and cyber‑recovery testing. This role will  face into decisions balancing risk, resilience, regulation and cost.

You’ll work closely with architecture, cyber, engineering and operations teams to make resilience an integral part of Aviva’s engineering culture. Your expertise will shape how we design, test and govern system resilience now and in the future.

Skills and experience we’re looking for:

• Deep expertise in cloud‑native resilience engineering, including designing active‑active, active‑passive and active-standby in multi‑region architectures.

• Strong knowledge of Disaster Recovery technology, including automation, cross‑region recovery, failover processes and scenario testing.

• Solid understanding of RTO/RPO engineering and how to translate regulatory and business requirements into technical design.

• In‑depth knowledge of data sovereignty, residency and lawful‑recovery constraints relevant to cloud regions and failover paths.

• Ability to influence senior technical stakeholders and drive adoption of enterprise standards without direct line management

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

• Bonus opportunity – 25% of annual salary. Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Aviva-funded Private Medical Benefit to help you get expert support when you need it

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Chloe Nettley a call on 07795207964 or send an email to chloe.nettley@aviva.com