Motor Engineer

We have an exciting opportunity for a Motor Engineer to join our Claims team at Aviva in either our Galway or Dublin office. In this role, you'll use your technical expertise to assess vehicle damage, review repair estimates and support fair, safe and cost-effective claims outcomes for our customers. Working closely with claims colleagues, repair networks and supplier partners, you'll help ensure repairs and settlements are completed to the highest standards. This is a fantastic opportunity to play a key role in delivering excellent customer experiences while contributing to the ongoing success of our Motor Claims function.

Duties & Responsibilities

• Deliver excellent customer outcomes through high-quality desktop vehicle damage assessments, technical expertise and claims support.
• Review repair methodologies and settlement decisions to ensure they align with vehicle safety requirements, manufacturer repair standards and industry best practice.
• Build strong relationships with claims colleagues, suppliers and repair networks, providing technical guidance and support on complex vehicle repair matters.
• Identify opportunities to reduce cost leakage, improve operational efficiency and enhance the quality of claims decisions and customer outcomes.
• Take ownership of technical queries and escalated issues, ensuring decisions are appropriately documented and completed in line with governance, regulatory and claims procedures.

Skills & Experience

• Previous experience in the motor industry as a Motor Engineer, Vehicle Damage Assessor, Estimator or similar technical role.
• A recognised Motor Engineering qualification, or currently working towards one. (CIP qualification advantageous)
• Good working knowledge of Audatex, Thatcham Escribe, modern vehicle repair methodologies and emerging vehicle technologies, including ADAS and electric vehicles.
• Strong understanding of the motor claims process and customer journey, with excellent communication and stakeholder management skills.
• A proactive, solutions-focused approach with strong analytical skills and the ability to make sound decisions and take ownership of outcomes.

What will you get for this role?

The work you do at Aviva will make a real difference to our customers. We will recognise your contributions and reward you. From competitive salaries to generous pension contributions and paid paternity leave; take a look through some of our employee benefits!

The expected pay range for this role will fall between €45,000 and €50,000 and salary offered will commensurate with candidate's level of skills and experience.

• A competitive market leading salary depending on skills, experience, and qualifications.

• Generous pension (employee contribution matching of up to 14% if you contribute 8%).

• Annual performance related bonus and pay review.

• Holiday allowance of 25 days plus bank holidays, and the option to buy/sell up to 5 additional days.

• Generous Health & dental insurance contributions after six months.

• Aviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share Scheme.

• TaxSaver Travel Scheme.

• Up to 40% discount for some Aviva products plus discounts for Friends and Family.

• Professional qualification support and transparent career progression plans.

• Brilliantly supportive policies including parental and carer’s leave.

• Flexible benefits to suit you, including sustainability options such as cycle to work.

• Make a difference, be part of our Aviva Communities and use your paid volunteering days to help others.

• We take your wellbeing seriously with lots of support and tools.

Aviva is for Everyone

Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

We prefer all applications to be submitted online, however if you require an alternative method of applying, please contact kate.ohara@aviva.com .