Operational Resilience Specialist

 Location: Norwich, Bristol, Birmingham, York, Sheffield, or Glasgow - 50% hybrid

Operational Resilience Specialist – Salary circa £50,000

This is a great job for someone with experience in Operational Resilience, Business Continuity, Technology Resilience or Operational Risk who enjoys working across a wide range of stakeholders to strengthen resilience capabilities. Whether your background is supporting internal business services or providing resilience oversight across subsidiaries and international markets, this is an opportunity to help shape and enhance resilience across a complex global organisation.

A bit about the job

We're looking for two Operational Resilience Specialists to join our Corporate Services & Resilience team within Group COO. While both roles sit within the same team and share a common goal of strengthening Aviva's resilience capabilities, their areas of focus differ.

One role will partner closely with internal business, technology, risk and third-party stakeholders to support the delivery of Operational Resilience activities across important business services, including resilience assessments, service mapping, recovery planning and scenario testing. The second role will focus on supporting and providing oversight to Aviva's subsidiaries and international markets, helping them develop and maintain resilience, recovery and crisis management capabilities aligned to Group standards.

Working across a broad range of stakeholders, you'll provide expertise, challenge and guidance, identify resilience vulnerabilities and support continuous improvement activities that help Aviva remain resilient during severe but plausible disruption events. You will also support resilience testing, crisis preparedness activities and governance reporting.

As part of the roles, there’s an opportunity to be part of the 24/7 Crisis Leadership Support rota, helping ensure Aviva is ready to respond whenever significant events occur.

Skills and experience we’re looking for: 

• Strong understanding of operational resilience principles, frameworks, methodologies and Operational Resilience regulations in the UK, Europe and internationally.

• Knowledge of risk management, governance and control frameworks ideally from Financial Services and/or from another highly regulated environment.

• Ability to work with senior stakeholders across technology, operations, risk and business functions and coordinate activities

• Proven ability to facilitate workshops, conduct reviews and assurance activities, while influencing stakeholders, providing constructive challenge, and building consensus across diverse stakeholder groups.

• Ability to track and drive progress against resilience actions and improvement plans.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

• Salary circa £50,000 (depending on location, skills, experience, and qualifications)

• Bonus opportunity: 10% of annual salary Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Aviva-funded Private Medical Benefit to help you get expert support when you need it

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please send an email to beatrix.rozsa@aviva.com.