Payroll Administrator

We have an exciting opportunity to join our Retirement Solutions Payroll team in Dublin. If you have experience in working in Payroll, have strong organisational and interpersonal skills and are a team player then this could be the role for you.

This is an excellent opportunity to join a fast-paced payroll team. The successful candidate will be running our weekly and monthly payrolls, liaising with our customers and brokers on payroll related queries and working closely with our ARF’s and Annuities team ensuring our customer are paid on time.

• Process payroll payments through Megapay, ensuring all transactions are completed accurately and within agreed service levels.
• Review payment files and carry out detailed quality checks on payee information, bank account details, and customer records to minimise risk and ensure compliance.
• Ensure payroll and tax information is maintained correctly and remains aligned with PAYE Modernisation requirements and internal controls.
• Work closely with ARF and Annuities teams to capture, reconcile, and process new and ongoing payments, including the management of returned or failed payments.
• Respond to payroll and tax-related queries from customers and brokers, investigate complaints, and build strong relationships with internal and external stakeholders while delivering excellent customer service.

• Previous experience using Megapay or a similar payroll system, with strong payroll administration skills and a sound understanding of payroll processes.
• Good knowledge of PAYE, taxation requirements, and payroll compliance, with excellent attention to detail and accuracy.
• Experience working with ARF and Annuity payrolls, together with an understanding of the Life & Pensions industry and relevant regulatory requirements.
• Strong communication, organisational, and problem-solving skills, with the ability to manage competing priorities and meet critical deadlines.
• Proficient in Microsoft Office and business systems, with a customer-focused approach, a positive attitude, and the ability to work effectively both independently and as part of a team.

What will you get for this role?

The work you do at Aviva will make a real difference to our customers. We will recognise your contributions and reward you. From competitive salaries to generous pension contributions and paid paternity leave; take a look through some of our employee benefits!

The expected pay range for this role will fall between €35,000 and €40,000 and salary offered will commensurate with candidate's level of skills and experience.

• A competitive market leading salary depending on skills, experience, and qualifications.
• Generous pension (employee contribution matching of up to 14% if you contribute 8%).
• Annual performance related bonus and pay review.
• Holiday allowance of 25 days plus bank holidays, and the option to buy/sell up to 5 additional days.
• Generous Health & dental insurance contributions.
• Aviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share Scheme.
• TaxSaver Travel Scheme.
• Up to 40% discount for some Aviva products plus discounts for Friends and Family.
• Professional qualification support and transparent career progression plans.
• Brilliantly supportive policies including parental and carer’s leave.
• Flexible benefits to suit you, including sustainability options such as cycle to work .
• Make a difference, be part of our Aviva Communities and use your paid volunteering days to help others.
• We take your wellbeing seriously with lots of support and tools.
• We’re deeply invested in our people,  our total reward package has so much to offer.

Aviva is for Everyone   

Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.  

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.  

We prefer all applications to be submitted online, however if you require an alternative method of applying please contact martin.toth@aviva.com