Pensions Administrator

Pensions Administrator - Starting salary between £26,900 to £33,885 (depending on hours, skills and experience) plus additional benefits

We are looking for Pension Administrators to join our rapidly expanding Bulk Purchase Annuity administration team. We want you to help us deliver the very best service to our direct customers and pension scheme trustees.

Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract.

Allocated shift pattern between 08:00 – 18:00 Monday – Friday

A bit about the job

This role will involve calculating technical and personalised pension quotations to help our customers make important decisions about their retirement options.

Our fantastic team of Pension Administrators are transforming our team through their passion and dedication to improve our customers’ experience. You’ll be joining a team of highly engaged, passionate people who are supported by amazing leaders and a vibrant culture.

Our product can be technical at times & there’s a lot to learn. That’s why we’ll provide you with 12-weeks of classroom-based training to teach you the fundamentals, followed by a peer led coaching and support programme to accelerate your path to becoming an accredited Pension Administrator.

Skills and experience we’re looking for

• Strong mathematical background and/or problem-solving skills to help you master complex pension calculations across a wide range of pension schemes and the ability to identify the correct information from policy documentation and apply it to your calculations accurately.

• Confident working with Microsoft Excel or similar

• Ability to follow sometimes complex processes and procedures, manage your own workload effectively and identify opportunities for improvement.

• Great teamwork and communication skills

• Experience in pensions administration or the financial services environment would be advantageous, however what’s essential is the mental agility and desire to learn.

Please note this job role is not sponsorable under the Home Office points based system.

Aviva is for everyone

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Soubhagya Birat on soubhagya.birat@aviva.com