Performance Strategy and Governance Lead

Location: Norwich/London/York

Performance Strategy and Governance Lead

National salary: circa £70,000

London salary: circa £90,000

Are you someone who thrives in a fast-paced, high-impact environment and enjoys working closely with senior leaders to shape strategy, governance, and performance?

This role would suit someone with strong organisational awareness, a strategic mindset, and a passion for driving operational excellence. You may be stepping up from a senior business support or strategy role or already have experience working in a COO or ExCo office environment. If you're politically agile, detail-oriented, and confident engaging with senior stakeholders, this could be the perfect next move.

A bit about the job:

This is a unique opportunity to join the Group COO Office, supporting the Group Chief Operating Officer and the SLT in delivering high-quality communications, governance, and strategic inputs across Aviva. You’ll help shape and track performance against the COO Scorecard, manage Board and ExCo engagement, and lead on risk and governance frameworks. The role spans strategic planning, communications, and operational oversight, with exposure to ambitious programmes.

Skills and experience we’re looking for:

• Strong stakeholder management skills, with experience engaging senior leaders and navigating complex organisational structures.

• Strategic thinker with experience in performance tracking, governance, and risk management frameworks.

• Experience working in Financial Services regulatory environment.

• Skilled communicator with the ability to influence, challenge constructively, and manage sensitive information discreetly.

• Experience coordinating cross-functional initiatives and working groups, ideally within a COO or transformation context.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

• National salary: circa £70,000, London salary: £90,000 (depending on location, skills, experience, and qualifications)

• Bonus opportunity - 12%of annual salary Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Aviva-funded Private Medical Benefit to help you get expert support when you need it

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to beatrix.rozsa@aviva.com