Polaris Systems Analyst

Aviva Ireland General Insurance are looking for a talented and experienced individual to join our Polaris Team in the Personal Lines Change Area on a 24-month fixed term contract. As a Polaris Systems Analyst you will help in delivering multiple initiatives from ideation to deployment.  The role is focused on the delivery of new initiatives to our personal lines insurance products and systems, and to work closely with our Broker and Direct customers to support them in their digital journey.  

Your role will be focussed on helping Polaris Team members with developing, testing, deploying and UAT support by performing tasks associated with the Polaris Product writers. Whilst knowledge of Polaris Product writer application is an advantage, being able to quickly learn a new application is an important skill for the successful candidate to have. 

This role could also be an excellent match if you have experience working in general insurance—whether in underwriting, claims, or customer-facing roles such as phone-based support in which you understand the customer journey.

Duties & Responsibilities:  

• Develop & support new products using Product writer software – transform business requirements into working products. 

• Support & maintain existing Polaris products including rate and rule changes, through entire change lifecycle –from discussions with change managers, through to developing change and supporting testing and deployment. 

• Co-ordinate batch testing processes, including the Product writer test harness to run routine tests. 

• Improve processes. Identify and promote better ways to complete day to day job and improve cross-team collaboration. 

• Document scheme functionality and maintain knowledge of suite of products, as well as processes. 

• Work closely with other teams (UAT, Pricing, Product, Retail, IT) across the Company representing the Polaris team & understanding how our schemes interactive with all the various systems both internally & externally. 

Skills and experience: 

• Experience in insurance, particularly in general insurance products is preferred. 

• Experience in Product writer programming skills is not required but is an advantage. 

• Good communication skills with the ability to communicate effectively to the Business owners & IT on technical issues. 

• A strong decision-making and prioritisation skillset, with ability to operate effectively under pressure in dealing with multiple customers and timelines. 

• The ability to work as part of a tight team & work on own initiative. 

• Strong excel skills including VBA. 

What will you get for this role? 

• Competitive market leading salary depending on skills, experience, and qualifications. 

• Generous pension (employee contribution matching of up to 14% if you contribute 8%) 

• Annual performance related bonus and pay review. 

• Holiday allowance of 25 days plus bank holidays, and the option to buy/sell up to 5 additional days. 

• Free car parking 

• Generous Health & dental insurance contributions after six months 

• Aviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share Scheme 

• Cycle to Work benefit scheme. 

• TaxSaver Travel Scheme 

• Family friendly parent’s (matching paternity and maternity leave) and carer’s leave. 

• Up to 40% discount for some Aviva products plus discounts for Friends and Family 

• Employee Assistance Programme 

• Volunteering days 

• Professional qualification support and transparent career progression plans 

Aviva is for Everyone 

Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all. 

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. 

We prefer all applications to be submitted online, however if you require an alternative method of applying, please contact megan.crabbe@aviva.com