Quality Engineering AI Lead

Quality Engineering AI Lead

Location: Leatherhead or Norwich

Salary: Circa 100k

This is a great job for someone who has hands-on applied AI experience, and deep understanding of Quality Engineering space, and wants to shape how AI is adopted across a large organisation to deliver real business value. This role offers the chance to make a lasting impact across Aviva.

A bit about the job:

AI is transforming how we build, deliver and assure technology, and this role will help shape that future at Aviva. You'll be accountable for:

• Adaption of AI within QE delivery lifecycle, helping modernise testing practices and unlock the benefits of AI across the organisation. Working closely with Engineering, Architecture, Product and Risk teams, you'll identify and unlock opportunities to improve productivity, increase automation and accelerate delivery while maintaining high standards of quality and governance. You'll lead innovation across the Quality Engineering function, creating reusable tools, frameworks and accelerators that help teams adopt AI effectively.
• Validation of AI business solutions - You will own the delivery for all validation activities of our AI business solutions. You'll establish the frameworks, standards and controls needed to assure AI-powered solutions. This includes developing approaches for testing AI business applications by implementing evaluation, observability, reliability and latency monitoring capabilities, and ensuring AI solutions meet responsible AI, security and governance requirements before they reach customers.
• Building organisational capability by coaching our QE engineers and leaders while establishing best practices and communities of practice. As Aviva's technical authority for AI within Quality Engineering, you'll provide strategic leadership on emerging technologies, industry trends and regulatory developments. You'll balance innovation with risk management, enabling teams to experiment confidently while maintaining customer trust and operational resilience.

Skills and experience we're looking for:

• Extensive hands-on Applied AI experience implementing AI capabilities within large-scale software engineering organisations, with a track record of delivering measurable business outcomes and productivity improvements.
• Strong Quality Engineering background, with hands-on experience in testing, evaluating and validating AI-powered solutions including Large Language Models (LLMs), Retrieval Augmented Generation (RAG) and agentic AI systems.
• Proven ability to define strategy, influence senior and executive stakeholders, and lead large-scale technology transformation initiatives across multiple teams and business areas. Experience developing business cases and delivering measurable financial benefits.  
• Deep software engineering expertise, ideally including Python, with experience building scalable, secure and resilient platforms, frameworks and engineering standards. Hands-on experience on either Arize or DeepEval or similar market leading tools  
• Knowledge of responsible AI principles, AI assurance frameworks and modern AI evaluation tooling, with experience working in regulated environments being highly desirable. A degree in Computer Science, Engineering, Data Science, Artificial Intelligence or a related discipline, or equivalent practical experience.

What you’ll get for this role: 

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.  

·       Starting salary circa £100k (depending on location, skills, experience, and qualifications)

·       Bonus opportunity 12% – actual amount depends on your performance and Aviva’s

·       Generous pension scheme e.g. if you put in 8%, Aviva adds 14% in. 

·       29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days 

·       Aviva-funded Private Medical Benefit to help you get expert support when you need it 

·       Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts 

·       Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme 

·       Brilliantly supportive policies including parental and carer’s leave  

·       Flexible benefits to suit you, including sustainability options such as cycle to work  

·       Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others 

·       We take your wellbeing seriously with lots of support and tools 

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be. 

Aviva is for everyone: 

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. 

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. 

To find out more about working at Aviva take a look here 

We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Chloe Nettley a call on 07795207964 or send an email to chloe.nettley@aviva.com