Senior Pensions Administrator

Senior Pensions Administrator

Location – Dublin, Cherrywood

Contract type – Fixed-term (12 months)

This is a great job for someone who enjoys solving problems, supporting others and getting into the detail of how pension products work.

If you’re building your career in Financial Services, ready for a step up, or keen to grow your expertise in pensions, this role gives you the space – and support – to do just that. It’s ideal for someone who’s worked in admin or customer service before and wants to deepen their technical knowledge.

A bit about the job

• You’ll join our Pensions Technical Services team – the people who give clear, trusted guidance on our Individual and Group Pension products.
• The team supports Broker Consultants, brokers across the market, and our own admin colleagues, helping them navigate day‑to‑day technical queries.
• You’ll also play a part in delivering our regulatory reporting, building strong relationships with the authorities we work with.
• In your day‑to‑day, you’ll answer technical questions, spot opportunities to make our processes run smoother, and support project and non‑standard work.
• It’s a role where your curiosity, flexibility and initiative will help shape better outcomes for customers and colleagues.

Aviva supports flexible and hybrid working. You’ll need to live within a commutable distance of our Dublin Cherrywood office, with the possibility of transitioning to our One Park Place location as business needs evolve.

Skills and experience we’re looking for

• Experience working in Financial Services – ideally in an administrative or customer‑facing role.
• A background in pensions administration is an advantage, but not essential – we’ll give you the training you need.
• Strong attention to detail, great organisational skills and confidence using MS Office (Excel in particular).
• The ability to work to tight deadlines, use your initiative and solve problems while keeping service levels high.
• Clear, confident communication – both written and verbal – and a genuine passion for supporting customers and colleagues.

What will you get for this role? 

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.  

• A competitive market leading salary depending on skills, experience, and qualifications 
• Generous pension (employee contribution matching of up to 14% if you contribute 8%) 
• Annual performance related bonus and pay review 
• Holiday allowance of 25 days plus bank holidays, and the option to buy/sell up to 5 additional days 
• Generous Health & dental insurance contributions
• Aviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share Scheme 
• TaxSaver Travel Scheme 
• Up to 40% discount for some Aviva products plus discounts for Friends and Family 
• Professional qualification support and transparent career progression plans 
• Brilliantly supportive policies including parental and carer’s leave  
• Flexible benefits to suit you, including sustainability options such as cycle to work  
• Make a difference, be part of our Aviva Communities and use your paid volunteering days to help others 
• We take your wellbeing seriously with lots of support and tools 

Aviva is for Everyone  

Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all. 

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. 

We prefer all applications to be submitted online, however if you require an alternative method of applying please contact noemi.pers@aviva.com