Senior Policy and Technical Advice Lead

Senior Policy and Technical Advice Lead – Salary National circa £80,000/London circa £90,000 London (DOE)

Location – London, Bristol, Norwich, York 

Aviva have an award-winning workplace, platform and adviser businesses focused on helping customers with their financial futures, putting them in control.  As the needs of customers change and technology evolves Aviva are at the forefront of delivering innovative solutions to market and maximising opportunities to grow the business for the benefit of our customers and shareholders.

As the largest pensions and wealth provider in the UK, Aviva has a vast customer base that requires support in managing their financial futures. This support comes in the shape of retirement guidance, financial advice and targeted support.

Aviva has an ambition to provide guidance and advice at significant scale, through taking a market leading and highly innovative suite of propositions to market. These propositions need to be highly innovative and utilise the latest in financial planning and guidance technology, be compliant with the latest and evolving regulation, but most importantly deliver great outcomes for customers.

A bit about the job

As our Senior Policy and Technical Advice Lead, you’ll help shape the future of Aviva’s guidance and advice services. You’ll work closely with teams across Aviva Wealth and with external advisers to ensure our advice policies, technology and processes are robust, compliant and built around what customers need most.

You’ll be the expert who defines how our advice and guidance works — setting clear parameters, developing our rules engines, and making sure our approach keeps pace with regulation and the wider market. You’ll also play a key role in the ongoing development of the technology that powers our propositions.

This is a senior role, ideal for someone who’s FCA Level 4 qualified (preferred) with strong experience in advice, guidance, regulatory risk, compliance or financial advice environments. Experience creating digital advice or guidance solutions is a real advantage.

You’ll regularly work with internal teams and adviser partners, so communicating clearly and simply will be essential. Most importantly, you’ll help us deliver guidance and advice that’s consistent, trusted and truly customer‑focused — supporting better outcomes, stronger adviser relationships and sustainable growth for Aviva.

Skills and experience we're looking for 

You will have significant experience within advice guidance, regulatory risk, compliance, or financial advice environments and in depth Advice proposition knowledge.

• Experience developing digital guidance and advice is preferred

• Ability to define and communicate new ideas and develop complex requirements

• Strong stakeholder management and relationship building as well as the ability to collaborate and deliver through other teams

• A very good understanding the regulators principles and handbook alongside Aviva’s product development and risk and governance frameworks

• A good understanding of the rules and regulations governing savings and investment products

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

• Salary National circa £80,000/London circa £90,000 London (depending on location, skills, experience, and qualifications).

• Bonus opportunity - 12% of annual salary, actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.

• Aviva-funded Private Medical Benefit to help you get expert support when you need it.

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts.

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.

• Brilliantly supportive policies including parental and carer’s leave .

• Flexible benefits to suit you, including sustainability options such as cycle to work.

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.

• We take your wellbeing seriously with lots of support and tools.

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to noemi.pers@aviva.com.