Business Analyst

We’re looking for a Business Analyst to join our Transformation team in Dublin. The successful candidate will play a key role in delivering high-quality analysis across regulatory and strategic initiatives, ensuring strong outcomes for our customers and the wider business.

You’ll work across cross-functional teams to understand business needs, map processes and support the delivery of solutions that are fit for purpose, compliant and aligned to our customer-first principles.

Duties & Responsibilities:

• Elicit, analyse and document business and regulatory requirements, ensuring clarity, traceability and alignment to business needs

• Conduct process mapping, impact assessments and gap analysis to support decision-making and solution development

• Support solution design by articulating business needs, constraints and translating complex information into clear, structured and user-friendly documentation

• Facilitate workshops and collaborate closely with business, technology, risk, compliance and delivery stakeholders to align on scope, priorities and requirements

• Support delivery across the full change lifecycle, including developing user stories and acceptance criteria, and supporting requirements validation, testing and implementation

Skills & Experiences:

• Experience working as a Business Analyst or in a similar role within financial services, ideally supporting complex regulatory change initiatives

• Strong knowledge of requirements elicitation, process mapping and impact analysis techniques, with the ability to apply them across complex environments

• Proven ability to translate business needs into clear, structured requirements, user stories and supporting documentation

• Experience working with stakeholders across business and technical teams, with strong influencing, communication and stakeholder management skills

• Proficiency in tools such as JIRA, Excel and PowerPoint, with a proactive, organised approach to managing information and coordinating delivery outputs

What will you get for this role?

The work you do at Aviva will make a real difference to our customers. We will recognise your contributions and reward you. From competitive salaries to generous pension contributions and paid paternity leave; take a look through some of our employee benefits!

The expected pay range for this role will fall between €60,000 and €80,000 and salary offered will commensurate with candidate's level of skills and experience.

• A competitive market leading salary depending on skills, experience, and qualifications.

• Generous pension (employee contribution matching of up to 14% if you contribute 8%).

• Annual performance related bonus and pay review.

• Holiday allowance of 29 days plus bank holidays, and the option to buy/sell up to 5 additional days.

• Generous Health & dental insurance contributions.

• Aviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share Scheme.

• TaxSaver Travel Scheme.

• Up to 40% discount for some Aviva products plus discounts for Friends and Family.

• Professional qualification support and transparent career progression plans.

• Brilliantly supportive policies including parental and carer’s leave.

• Flexible benefits to suit you, including sustainability options such as cycle to work .

• Make a difference, be part of our Aviva Communities and use your paid volunteering days to help others.

• We take your wellbeing seriously with lots of support and tools.

• We’re deeply invested in our people,  our total reward package has so much to offer.

Aviva is for Everyone

Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

We prefer all applications to be submitted online, however if you require an alternative method of applying please contact kate.ohara@aviva.com