Strategic Change Lead

Strategic Change Lead

Starting Salary: c. £80,000 depending on experience

Locations: York, Bristol or Norwich with 50% office attendance

This role would suit a structured and analytical thinker with experience in strategy development, business casing and working with senior stakeholders—perhaps from consulting, financial services or a customer-led strategy role—who is looking to make a tangible impact at enterprise level.

Working within the Planning and Strategic Projects team in Group Customer & Marketing, this role is focused on identifying and shaping opportunities for Aviva to better meet the needs of our 16 million customers through data-driven insight. You’ll work closely with senior management to understand the size and scope of these opportunities, the capabilities required, and the level of change needed to deliver value.

The role plays a key part in translating strategic priorities into practical, phased plans, enabling informed decision-making across senior leadership forums. You’ll be responsible for developing high-quality materials, bringing together complex information, and ensuring agreed opportunities are shaped into clear operating plans with defined outcomes and timelines.

• Ability to develop and shape tangible strategies at a corporate or functional level
• Strong analytical skills, including experience building financial models and business cases
• Proven ability to synthesise complex information into clear, high-quality outputs
• Experience working with senior leaders and supporting effective decision-making forums
• Ideally, consultancy experience within financial services or customer strategy

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

• Starting salary c. £80,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 12% of annual salary Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Amber Britton a call on 07775546100 or send an email to amber.britton@aviva.com