Business Specialist

Business Specialist

Aviva have a fantastic opportunity to join our ALPI DAC as a Business Specialist in our Group Protection Team at our Cherrywood office. Reporting to the Group Protection Manager, the successful candidate will lead and be responsible for the delivery and preparation of new business and existing scheme quotations to our customers.

The successful candidate will build effective relationships via regular interaction with our broker network, as well as internal stakeholders. In addition to managing their own workflow they will also manage other team members work by planning individual objectives/ expectations.

A bit about the job:

• Prioritising quotation requests

• Responding to questions and/or inquiries and providing information pertaining to Group Life and Group Income Protection Products

• Regularly collaborating with leaders and stakeholders to develop business relationships and improve customer service

• Identifying and raising complaints and errors if they occur

• Acting as a product/process expert and reference point providing support and guidance to colleagues

Skills and experience we’re looking for:

• Administration experience in a consultancy firm, brokerage or life office

• Excellent written and oral communication skills

• QFA qualification (or equivalent) or working towards

• Ability to work with Microsoft Excel to at least intermediate standard; previous working experience of Microsoft Excel formulae

• High level of accuracy/attention to detail

What will you get for this role?

• Competitive market leading salary depending on skills, experience, and qualifications.

• Generous pension (employee contribution matching of up to 14% if you contribute 8%)

• Annual performance related bonus and pay review

• Holiday allowance of 25 days plus bank holidays, and the option to buy/sell up to 5 additional days

• Free car parking

• Generous Health & dental insurance contributions after six months

• Aviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share Scheme

• Cycle to Work benefit scheme

• TaxSaver Travel Scheme

• Family friendly parent’s (matching paternity and maternity leave) and carer’s leave.

• Up to 40% discount for some Aviva products plus discounts for Friends and Family

• Employee Assistance Programme

• Volunteering days

• Professional qualification support and transparent career progression plans

Aviva is for Everyone

Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

We prefer all applications to be submitted online, however if you require an alternative method of applying please contact Ashley.dean@aviva.com