Client Relationship Manager

Client Relationship Manager

Salary: £50,000 - £60,000 (depending on location, skills, and experience)

Closing date: January 30th, 2026

This is a great job for someone who loves building strong relationships and creating tailored solutions for clients. If you’re confident negotiating, enjoy networking, and have a solid understanding of commercial insurance, this role could be for you.

A bit about the job:

You’ll join our Mid-Market CRM team, working with mid-sized corporate clients to design and deliver bespoke insurance solutions. You’ll collaborate with underwriting, claims, and risk engineering teams to make sure every client gets the right cover. From initial design to negotiation and long-term relationship management, you’ll own the process end-to-end. This role is key to strengthening Aviva’s mid-market proposition and driving innovation for our clients.

Skills and experience we’re looking for:

• Strong understanding of commercial insurance.

• Excellent relationship management and negotiation skills.

• Confident presenter with the ability to influence and network.

• Comfortable managing multiple clients and projects at once.

• Willingness to travel across the UK for client and broker meetings.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

• Starting salary between £50,000 - £60,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 10% (D grade) of annual salary. Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email kitti.majer@aviva.com .