Commercial Motor Fraud Advisor

Location: Norwich / Birmingham / Glasgow / Perth

Commercial Motor Fraud Advisor – Salary circa £30,000

Do you have good knowledge of claims and a passion for fighting fraud? Are you approachable, engaging, and confident? We are currently recruiting for a Commercial Motor Fraud Advisor and if you answered yes to any of these questions, it could be a great opportunity for you!

A bit about the job:

As a Commercial Motor Fraud Advisor, you will support customer facing claims handlers when they have identified potentially fraudulent motor claims and you will appropriately triage these claims, along with claims provided via other sources, into the Motor Investigation Team when they require further investigation.

You will also create and deliver coaching and training on both a 1:1 level and to larger groups to improve fraud detection capabilities, alongside analysing performance data and engaging with key stakeholders.

All elements of your role will contribute to ensuring we’re continuously improving fraud detection and prevention in order to protect our business and our genuine customers from fraudulent behaviour.

Skills and experience we’re looking for:

• Understanding of motor claims fraud investigations and possible outcomes of these.
• Ability to read and interpret data.
• Ability to effectively manage personal workload.
• Excellent communication skills – written and oral.
• Previous experience delivering coaching/training.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

• Salary circa £30,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give send an email to beatrix.rozsa@aviva.com