Counter Fraud Investigator

Location: Glasgow/Perth

Counter Fraud Investigator – Salary circa £30,000

This is a great job for someone who enjoys investigating, engaging with people, and making a real difference. If you’ve worked in insurance claims or fraud prevention, we’d love to hear from you!

A bit about the job:

You’ll support property claims by investigating potentially fraudulent cases referred from various sources. Your goal will be to help settle genuine claims quickly while identifying and managing fraud risks. You’ll speak with customers and third parties, make quick decisions, and manage your own caseload. You’ll be part of a supportive team that values initiative and collaboration.

Skills and experience we’re looking for:

• Experience in insurance claims or end-to-end investigations.
• Property claims or fraud investigation experience (desirable).
• Understanding of fraud outcomes (desirable).
• The ability to effectively manage personal workload.
• Excellent written and verbal communication.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

• Salary circa £30,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to beatrix.rozsa@aviva.com