Governance & Assurance Business Partner

Location: Leeds / York / Norwich / Bristol / Manchester

Governance & Assurance Business Partner – Salary circa £50,000

This is a great job for a risk and controls professional with an understanding of non-financial risk and controls management who thrives on business partnering and is looking to take on an influential role within Aviva at a pivotal time of growth.

A bit about the job:

The Governance & Assurance (G&A) Business Partnering team operates as part of the first line of defence within Aviva’s UK General Insurance Personal Lines business. The role focuses on strengthening the risk and control environment, supporting effective governance, and enabling well managed change that delivers good customer outcomes.  

You will work with colleagues across Personal Lines—primarily Direct Line businesses—to ensure compliance with the Operational Risk and Control Management Framework. This includes facilitating risk event management, delivering root-cause analysis and thematic reviews, and supporting internal governance forums. You’ll collaborate with specialist teams, provide clear risk insight, and offer constructive challenge to help prevent failures, reduce losses, and mitigate regulatory and reputational risks.  

Skills and experience we’re looking for:

• Experience working with risk and control activities within a regulated environment, ideally with exposure to the insurance industry.   
• Excellent knowledge of Consumer Duty requirements and applies these principles in day-to-day activity, ensuring customer outcomes, product value, and fair treatment are consistently considered across GI processes and decisions.  
• Solid understanding of the principles and value of effective risk and control management and recognises the importance of good conduct and governance.   
• Shows resilience and adaptability, responding positively to new challenges and changes in direction.   
• Experience of facilitating effective risk event and issue identification, root cause analysis, resolution and reporting.  

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

• Salary circa £50,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 10% annual salary Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please send an email to beatrix.rozsa@aviva.com.