Head of Change Delivery

Head of Change Delivery

Location: Norwich, Eastleigh or York

Salary: Circa: £110k

This is a great job for someone who is excited by leading large‑scale transformation and wants to play a pivotal role in shaping the future of Aviva’s technology estate.

Are you someone who thrives in complex, multi‑market environments and enjoys orchestrating people, processes and technology towards a shared outcome?

Do you love bringing structure, clarity and confidence to major change, ensuring colleagues, customers and partners are informed, ready and supported every step of the way?

This role would suit an experienced change leader who has delivered major transformation programmes—particularly those involving cloud migration, application modernisation or multi‑vendor delivery models. It’s ideal for someone ready for a step into an enterprise‑wide leadership role, operating at pace with accountability, influence and a seat at senior decision‑making forums.

A bit about the job:

You’ll lead Aviva’s enterprise‑wide change delivery for a critical, multi‑year programme: exiting the Data Centre and modernising applications into the cloud .

This role exists to ensure the migration lands safely, predictably and with full business readiness—protecting resilience, service continuity and regulatory confidence throughout.

You’ll bring together governance, risk, business adoption, communications and supplier management into a single integrated plan, acting as the “central router” between technology delivery and business change.

Your leadership will directly influence outcomes across Aviva markets, functions and operating models, ensuring stakeholders are aligned, informed and ready for each stage of the journey.

Skills and experience we’re looking for:

• Proven experience leading large‑scale, multi‑year transformation programmes (£50m+), ideally involving cloud migration, technology modernisation or complex operating model change.

• Deep expertise in business readiness, change management, cutover planning and cross‑market adoption.

• Strong programme governance and risk management capability, with confidence operating at ExCo, Board and regulatory forums.

• Experience working in multi‑vendor environments and acting as a senior counterpart to strategic suppliers such as cloud providers or system integrators.

• Ability to translate complex technical and delivery issues into clear, outcome‑focused insight for senior leaders and decision‑makers.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

• Bonus opportunity – 25% of annual salary. Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Aviva-funded Private Medical Benefit to help you get expert support when you need it

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Chloe Nettley a call on 07795207964 or send an email to chloe.nettley@aviva.com