Head of Operational Taxes

Head of Operational Taxes

Norwich

This role is ideal for someone who enjoys leading talented people, shaping operational tax strategy and solving complex tax challenges with clarity and confidence. It suits an experienced operational tax specialist who thrives in collaborative environments, influences senior stakeholders with ease and takes pride in developing others. It’s also a great match for someone ready to deepen their leadership impact and contribute meaningfully to Aviva’s wider strategy.

A bit about the job:

Reporting directly to the Tax Technical Shared Services Director, this role leads our Operational Taxes team and contributes to how we manage tax risk across Aviva. It strengthens our operational tax governance, supports regulatory expectations and ensures accurate, timely interactions with overseas authorities.  It works closely with senior leaders, internal partners and external stakeholders to deliver high‑quality outcomes. It also shapes our operational tax policies, controls and ways of working.

Skills and experience we’re looking for:

• Strong experience in operational taxes, including FATCA and CRS in a financial services environment

• Proven leadership skills and ability to support and develop teams with the ability to explain complex issues in clear, relatable language.

• Knowledge of tax technology or involvement in system improvements

• Experience managing tax risks and improving processes and controls.

• Comfortable working with senior leaders, regulators and external partners

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

• Competitive salary (depending on location, skills, experience, and qualifications)

• Bonus opportunity – 25% of annual salary Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Aviva-funded Private Medical Benefit to help you get expert support when you need it

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We'd love it if you could submit your application online. If you require an alternative method of applying, please give Jessica Mason a call on 07387 545 666 or send an email to Jessica.Mason@aviva.com.