Healthcare Sales Advisor

Healthcare Sales Advisor

Are you passionate about delivering a brilliant service and ensuring customers get the help they need, when they need it most? 

Aviva has an exciting opportunity to join our Direct Sales Team and to be part of our amazing growth journey.

We are looking for people who truly care and are driven to give it their all every single day. People like you!

We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.

A bit about the job:

The successful individual will be answering warm inbounds calls as well as following up qualified outbound opportunities to support and guide our customers through their health insurance sales journey.

You will support the end-to-end sales process and policy enrolment for our direct customer base, understanding the customer needs and making recommendations based on their requirements.

This role will require shift rotations between 9am-6pm.

Skills and experience we’re looking for:

• Excellent communication skills and previous experience in a Sales/Customer Service-related role.

• The ability to be empathetic towards our customers, supporting them through potentially difficult period whilst making their sales journey easy for them and building their loyalty.

• A good fact finder – you will ask the right questions at the right time to get the customer the correct policy to meet their needs.

• Meticulous and detail orientated – checking facts and asking questions will enable you to weigh up information and make accurate recommendations about the policy.

• Knowledge of insurance products / financial services would be beneficial.

Please ensure that the job history information on your Career Profile is up to date before submitting your application, or attach an up-to-date CV.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

We’d love it if you could submit your application online. If you require an alternative method of applying, please email alice.neal@aviva.com.

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