Strategic Account Manager

Strategic Account Manager

Salary: circa £80,000 (national), circa £95,000 (London)

 Are you someone who values strong relationships and enjoys supporting a team to succeed? If you have experience in client or account management, a deep understanding of technical insurance plans and  you're ready to take on a leadership role with real impact, this could be the right next step for you.

 This role is ideal for someone who enjoys helping others grow, collaborates well across teams, and brings clarity to complex situations.

A bit about the job:

 You’ll guide a team that supports our high net-worth clients, making sure we deliver on client needs and shared goals. Your focus will include strategic planning, building trusted relationships, and supporting the team to improve how we work.

You’ll partner with others across the business and externally to grow our services in ways that are sustainable and client focused. You’ll also help shape marketing efforts, improve our systems, and support team development through inclusive leadership and coaching.

Skills and experience we’re looking for:

• Demonstrated experience in client or account management , with a strong understanding of relationship-building and tailored client support

• A strong understanding of technical insurance propositions, such as high net worth, business protection and taxation rules

• Effective communication skills, with the ability to engage and build trust with a wide range of stakeholders

• Proven ability to lead and develop teams, with a focus on coaching, collaboration, and inclusive leadership

• Strategic thinking, with the ability to align client priorities with wider business objectives in a clear and practical way

What you’ll get for this role:

 Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

 ·        Starting salary circa £90,000 (national), circa £100,000 (London) (depending on location, skills, experience, and qualifications)

·        Bonus opportunity - 12% (E grade) of annual salary. Actual amount depends on your performance and Aviva’s.

·        Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

·        29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

·        Aviva-funded Private Medical Benefit to help you get expert support when you need it

·        Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

·        Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

·        Brilliantly supportive policies including parental and carer’s leave

·        Flexible benefits to suit you, including sustainability options such as cycle to work

·        Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

·        We take your wellbeing seriously with lots of support and tools

 Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

 Aviva is for everyone:

 We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

 To find out more about working at Aviva take a look here

 We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to kitti.majer@aviva.com .