Multinational Account Handler

Multinational Account Handler

Worthing or Norwich

Competitive salary

Please note we are likely to have both a Permanent and a 12 month secondment opportunity

Are you a dynamic and positive person with a can-do, will-do approach? If so, we'd love to hear from you! If you have an interest in the Insurance, Finance and/or Risk industries and are looking to build a long-lasting, successful career then look no further!

Together, we'll be working towards providing a comprehensive service which aids our team of Underwriters. Multinational is a growth accelerator in GCS, and so we need an ambitious individual to join our ever-growing team!

A bit about the job:

In this position, you will be collaborating with our Underwriting teams and Multinational Hub to deliver end-to-end policy management for Multinational risks across multiple lines of business. You will be delivering business-important metrics alongside our management team, such as: finance reporting, completeness of time critical tasks and overall performance of account.

The successful individual will be acting on feedback from customers and sharing ideas with managers and peers, to be confident to challenge ways of working and having an innovative mindset to come up with solutions and not problems.

This will also include performing operational activities in collaboration with Claims, Collections, Exposure Management, Risk and Governance, Risk Management Services and Group Tax within procedural guidelines to ensure customer satisfaction; supporting change through new ways of working and efficiencies, and ensuring these behaviours are replicated across the wider team. 

Skills and experience we’re looking for:

• Previous experience in the Insurance industry is essential, specifically exposure to Multinational business is advantageous.

• London Market experience is required.

• Proven record of delivering excellent customer outcomes, partnered with good experience in building and encouraging positive stakeholder relationships.

• Taking personal responsibility for development in line with business strategy in addition to mentoring others in the wider team to do the same. 

• CII Qualifications is preferable, but not essential.

Due to this being a role in scope for Insurance Distribution Directive (IDD) it is a prerequisite that you are not currently bankrupt and do not have an unspent conviction for a serious criminal offence, in applying for this role you are certifying that you satisfy both of these requirements.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

• Competitive salary between (depending on location, skills, experience, and qualifications)

• Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Aviva-funded Private Medical Benefit to help you get expert support when you need it

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We'd love it if you could submit your application online. If you require an alternative method of applying, please give Jessica Mason a call on 07387 545 666 or send an email to Jessica.Mason@aviva.com.