Operations Supplier Relationship Manager

Are you ready to take charge and make a real impact? As a Operations Supplier Relationship Manager at Aviva, you'll be at the forefront of managing and optimizing relationships with our third-party suppliers, ensuring they deliver top-notch services and products that exceed expectations. You'll be the driving force behind our Operations team, working closely with internal stakeholders to unlock value, mitigate risks, and ensure compliance with regulatory requirements.

Duties & Responsibilities:

• Build and nurture dynamic relationships with key suppliers to foster collaboration and peak performance.
• Lead the charge in negotiating, implementing, and managing supplier contracts, ensuring compliance and maximizing value.
• Regularly assess supplier performance against KPIs and SLAs, and spearhead improvement initiatives to elevate standards.
• Identify and tackle risks associated with supplier relationships, including financial, operational, and reputational challenges.
• Work hand-in-hand with internal stakeholders to align supplier services with business objectives and drive success.
• Propel continuous improvement initiatives to boost supplier performance and achieve significant cost savings.
• Ensure all supplier activities adhere to Aviva's policies, industry regulations, and legal requirements.

Skills & Experience:

• Experience in supplier management, procurement, or a related field, in a regulated industry is preferred
• Bachelor's degree in Business, Supply Chain Management, or a related discipline.
• Strong negotiation and contract management skills.
• Excellent communication and interpersonal skills.
• Knowledge of procurement and supplier management best practices.
• Ability to analyse data and make informed decisions.
• Proactive and resilient with strong problem-solving and conflict resolution abilities.
• Works well with others and fosters a team-oriented environment.

What will you get for this role?

• Competitive market leading salary depending on skills, experience, and qualifications.
• Generous pension (employee contribution matching of up to 14% if you contribute 8%)
• Annual performance related bonus and pay review.
• Holiday allowance of 29 days plus bank holidays, and the option to buy/sell up to 5 additional days.
• Free car parking
• Generous Health & dental insurance contributions after six months
• Aviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share Scheme
• Cycle to Work benefit scheme.
• TaxSaver Travel Scheme
• Family friendly parent’s (matching paternity and maternity leave) and carer’s leave.
• Up to 40% discount for some Aviva products plus discounts for Friends and Family
• Employee Assistance Programme
• Volunteering days
• Professional qualification support and transparent career progression plans

Aviva is for Everyone

Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

We prefer all applications to be submitted online, however if you require an alternative method of applying, please contact megan.crabbe@aviva.com