Senior Operational & Change Risk Manager

Aviva Life & Pensions Ireland (ALPI) is seeking a Senior Operational & Change Risk Manager to join its second line risk function. This role is responsible for providing oversight and assurance across operational and change risk, supporting the delivery of robust risk management in a dynamic and evolving environment. The successful candidate will produce high-quality risk insights and reporting to inform senior decision-making and ensure regulatory compliance. This opportunity is well-suited to professionals with a background in financial services, particularly those experienced in operational risk, change environments, or governance within complex organisations.

Duties & Responsibilities

• Provide second line oversight of operational and change risk, ensuring alignment with internal frameworks and regulatory expectations.
• Review and challenge risk assessments, controls, and mitigation strategies across business-as-usual and transformation activities.
• Collaborate with first line teams to embed risk management into operational processes and change delivery, promoting a strong risk culture.
• Produce timely, high-quality risk reporting and insights for senior management and governance forums, supporting informed decision-making.
• Monitor emerging risks and trends, escalating concerns and recommending actions to mitigate potential exposures.
• Contribute to the development and enhancement of risk frameworks, tools, and methodologies, and support thematic reviews and assurance activities.

Skills & Experiences

• Proven experience in operational risk management within financial services, ideally within insurance, banking, or another highly regulated environment.
• A strong understanding of first line operations or change delivery, with the ability to assess and challenge risk from a business perspective.
• Excellent communication and interpersonal skills, with the confidence to engage, influence, and constructively challenge senior stakeholders.
• Demonstrated ability to work at pace, manage competing priorities, and deliver high-quality outputs under tight deadlines.
• Sound knowledge of regulatory expectations and risk assurance practices, with the ability to interpret and apply them in a practical business context.
• Analytical mindset with the ability to translate complex information into clear, actionable insights and recommendations.

What will you get for this role?

• A competitive market leading salary depending on skills, experience, and qualifications
• Generous pension (employee contribution matching of up to 14% if you contribute 8%)
• Annual performance related bonus and pay review
• Holiday allowance of 29 days plus bank holidays, and the option to buy/sell up to 5 additional days
• Free car parking
• Generous Health & dental insurance contributions after six months
• Aviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share Scheme
• Cycle to Work benefit scheme
• TaxSaver Travel Scheme
• Family friendly parent’s (matching paternity and maternity leave) and carer’s leave.
• Up to 40% discount for some Aviva products plus discounts for Friends and Family
• Employee Assistance Programme
• Volunteering days
• Professional qualification support and transparent career progression plans

This is a Regulated Role and will be subject to enhanced pre-employment screening procedures. The successful candidate must maintain fit and proper status throughout their time in the role.

Aviva is for Everyone

Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

We prefer all applications to be submitted online, however if you require an alternative method of applying, please contact Saidhbh.goonan1@aviva.com