Senior Product Owner

Senior Product Owner  

Salary Circa £75,000 

Locations: Norwich, Leeds, York, Eastleigh or Cardiff 

Are you someone who loves turning ideas into real, measurable outcomes? 

This could be a great role if you’re an experienced Product Owner who enjoys shaping changes, working closely with delivery teams, and improving customer journeys in a fast‑moving retail insurance environment.  

If you’re comfortable balancing customer needs with commercial goals — and like bringing people with you — you’ll feel right at home here. 

A bit about the job 

This role exists to help Retail Speciality deliver better outcomes for customers and the business — supporting Aviva’s ambition to be the number one retail insurer.  

You’ll own and shape change initiatives end‑to‑end, working closely with trading, delivery and specialist teams to turn opportunities into action. From shaping backlogs to tracking benefits, you’ll ensure the right work is delivered at the right time — with real impact across the policy lifecycle. 

You’ll also play a key part in improving how we understand performance, owning reporting and MI across Retail Speciality. 

Key accountabilities 

• Lead the scoping, shaping and delivery of change initiatives across Retail Speciality 

• Own and prioritise the product backlog, working closely with trading and delivery teams to maintain strong backlog health and delivery cadence 

• Build clear, evidence‑based benefits cases and secure agreement across the end‑to‑end value chain 

• Improve customer journeys across the full policy lifecycle — removing friction, improving experiences and driving commercial outcomes 

• Own Reporting and MI support for the Retail Speciality team 

Skills and experience we’re looking for 

• Strong knowledge of the UK General Insurance market, including the dynamics of the PCW landscape 

• Experience managing product roadmaps and delivering initiatives that improve both customer and commercial outcomes 

• Ability to translate business ideas into clear product solutions, delivery plans and progress updates 

• Confident working collaboratively across multiple teams and disciplines with clear, engaging communication &presentation skills 

• A background or qualification supporting a strong understanding of insurance products, policy lifecycle and value delivery is desirable 

What you’ll get for this role:    

Our purpose – with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague:     

• Salary: Circa £75,000 (depending on location, skills, experience, and qualifications)     

• Bonus opportunity –12% of annual salary Actual amount depends on your performance and Aviva’s.       

• Generous pension scheme – Aviva will contribute up to 14%, depending on what you put in       

• 29 days holiday plus bank holidays, with the option to buy or sell up to 5 days       

• Aviva-funded Private Medical Benefit to help you get expert support when you need it       

• Up to 40% discount on Aviva products, and other retailer discounts       

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and Save As You Earn scheme       

• Brilliantly supportive policies including parental and carer’s leave       

• Flexible benefits to suit you, including sustainability options such as cycle to work       

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others       

• We take your wellbeing seriously with lots of support and tools       

       
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.    

Aviva is for Everyone:       

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences.      

Excited but not sure you tick every box? Even if you don’t, we’d still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.       

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week – combining the benefits of flexibility, with time together with colleagues.       

To find out more about working at Aviva take a look here       

We interview every disabled applicant who meets the minimum criteria for the job.       

Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.          

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Kirthi a call on +447387534297 or send an email to kirthi.kanikireddy@aviva.com