Technology Operations and Services Associate

We’re looking for someone to join us on a fixed term contract who’s passionate about building strong supplier relationships and making sure things run smoothly. You’ll join our IT Strategy & Governance team, where we focus on performance, compliance, and value for money. You’ll help us manage supplier contracts, track performance, and spot opportunities to improve. It’s a role that blends analysis, collaboration, and governance. And it’s your chance to make a real difference in how we work with our partners.

Duties & Responsibilities

• Support supplier governance, including quarterly reviews and performance tracking.
• Monitor supplier spend and help identify cost-saving opportunities.
• Analyse supplier data to spot trends, risks, and areas for improvement.
• Help refine processes and ensure contract compliance.
• Work closely with internal teams and external partners to drive performance.

Skills & Experiences

• Strong communication and relationship-building skills.
• High proficiency in Excel and PowerPoint, with experience in reporting and dashboards.
• Knowledge of supplier governance frameworks and relevant regulations (e.g. CP138, CP140, DORA).
• Ability to analyse and interpret supplier data with attention to detail.
• Experience in IT, procurement, or financial services is a plus.

What will you get for this role?

• Competitive salary depending on skills and experience
• Generous pension (up to 14% employer contribution)
• Annual bonus and pay review
• 25 days holiday plus bank holidays, with the option to buy/sell 5 days
• Free car parking
• Health and dental insurance contributions after six months
• Share schemes and profit share
• Cycle to Work and TaxSaver Travel schemes
• Family-friendly leave policies
• Up to 40% discount on Aviva products for you and your family
• Employee Assistance Programme and volunteering days
• Support for professional qualifications and clear career progression

Aviva is for Everyone

Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

We prefer all applications to be submitted online, however if you require an alternative method of applying, please contact Saidhbh.goonan1@aviva.com