Agency Specialist

We have a fantastic opportunity to join the Sales & Distribution team in Cherrywood on. You will be responsible for managing and maintaining agency records, ensuring compliance with regulatory requirements, and supporting the agency administration processes within Aviva Insurance Ireland DAC. 

The successful candidate will be liaising with various departments (Sales, Underwriting, Finance, IT, Compliance etc) , handling new applications, amendments, mergers, terminations, and commission changes. You will also handle the due diligence process for new broker/agent applications, including verifying documentation and ensuring compliance with Central Bank of Ireland requirements. If you have previous administration experience in an insurance or financial services organisation, have high attention to detail, strong analytical and problem-solving skills then this could be the role for you!

Duties & Responsibilities:

• Agency Records Maintenance: Manage and update agency records, including new appointments, amendments, cancellations, mergers, and acquisitions.

• Compliance: Ensure compliance with all relevant legislation, regulations, and company procedures, including the Consumer Protection Code and Central Bank of Ireland regulations.

• Agency Amendments: Process amendments to agency details, including changes in ownership, address, or business structure/commission.

• Commission Management: Administer standard and special commission procedures, ensuring accurate documentation and compliance with audit requirements.

• Quality Assurance: Conduct peer reviews for agency setup, amendments, and commission certificates to ensure accuracy and compliance.

• Mandates and Transfers: Handle appointment and reporting mandates and manage the transfer of policies between brokers.

Skills & Experience

• Previous experience in insurance administration or financial services administration is required.

• Excellent organisational, communication and interpersonal skills.

• Ability to ensure compliance with regulatory requirements and company policies.

• Ability to work effectively as an individual and in a team environment.

• Flexibility to adapt to changing business needs and priorities.

What will you get for this role?

• A competitive market leading salary depending on skills, experience, and qualifications.

• Generous pension (employee contribution matching of up to 14% if you contribute 8%)

• Annual performance related bonus and pay review.

• Holiday allowance of 25 days plus bank holidays, and the option to buy/sell up to 5 additional days.

• Free car parking

• Generous Health & dental insurance contributions after six months

• Aviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share Scheme

• Cycle to Work benefit scheme.

• TaxSaver Travel Scheme

• Family friendly parent’s (matching paternity and maternity leave) and carer’s leave.

• Up to 40% discount for some Aviva products plus discounts for Friends and Family

• Employee Assistance Programme

• Volunteering days

• Professional qualification support and transparent career progression plans

Aviva is for Everyone

Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

We prefer all applications to be submitted online, however if you require an alternative method of applying, please contact megan.crabbe@aviva.com