Bill Payment Administrator

Bill Payment Administrator

Starting salary is £25,100

This is a great job for someone who enjoys working in a team, communicates clearly, and has some experience with bill payments or fraud prevention. If you’re looking to grow your skills and help deliver great service to our policyholders, this could be the role for you.

A bit about the job:

You’ll help make sure our policyholders receive their claims payments quickly and accurately – meeting our service and quality standards. You’ll process invoices in line with our contracts and guidelines, and follow up with customers or providers when needed. You’ll also build strong relationships with internal teams and external partners. Your ideas for improving how we work will be welcomed and valued.

Skills and experience we’re looking for:

• Strong written and verbal communication skills

• Knowledge of bill payment processes, fraud and impacting legislation preferable

• Medical knowledge/PMI claims understanding would be advantageous but is not essential

• Flexible in style/responsive to situations, with the ability to work under pressure, and manage own time

• Feed ideas for process improvements to Team Manager to support continuous improvement and share best practice & learning experiences with peers to improve performance and boost team morale while working collaboratively

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

• Starting salary is £25,100 (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Amber Britton a call on 07775546100 or send an email to amber.britton@aviva.com