Branch Manager – Schemes & Delegated Authorities

Branch Manager – Schemes & Delegated Authorities – Salary circa £65,000

Do you thrive on leading high-performing teams and delivering exceptional customer outcomes? This role is perfect for someone with strong operational leadership experience within the insurance industry, who’s ready to take the next step in their career. If you're passionate about developing people, driving performance, and shaping strategic outcomes, this could be your next move!

A bit about the job:

As the leader of the SME Schemes and Delegated Authority team, you’ll be responsible for the end-to-end operational and financial performance of the branch. You’ll drive service excellence, operational efficiency, and financial results, while fostering a collaborative and inclusive culture. This role is pivotal in delivering Aviva’s strategy and ensuring good customer outcomes through every aspect of our operations.

Skills and experience we’re looking for:

• Proven experience in leading operational teams within the insurance industry.

• Strong track record of delivering financial performance and service excellence with a focus on customer responsiveness.

• Ability to coach, mentor and develop team members to reach their full potential and foster a high performing team culture.

• Strategic thinker with a continuous improvement mindset – experience delivering change is advantageous.

• Excellent stakeholder management and communication skills.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

• Salary circa £65,000 (depending on location, skills, experience, and qualifications)

• Bonus opportunity - 12% of annual salary Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Aviva-funded Private Medical Benefit to help you get expert support when you need it

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to beatrix.rozsa@aviva.com.