Aviva
Business Analyst
Role Overview:
We are seeking a highly skilled Business Analyst with deep domain expertise in Life & Pensions to join the Corporate Solutions Programme on a 12 month contract. This strategic programme is focused on transforming corporate life assurance and pension offerings through digital innovation and operational excellence. The Business Analyst will play a key role in bridging business needs with technology solutions, ensuring that requirements are clearly defined, validated, and delivered effectively.
Key Responsibilities:
Requirements Gathering & Analysis
Engage with stakeholders to elicit, document, and validate business and system requirements.
Analyse and model current and future-state business processes.
Solution Definition
Translate business needs into business specifications and user stories for development teams.
Collaborate with Solution and UX architects and developers to ensure solutions are feasible and aligned with business goals.
Domain Expertise
Apply deep knowledge of life assurance and pensions products, regulations, and operational processes.
Support product configuration, policy administration, claims, billing, and customer servicing workflows.
Stakeholder Engagement
Facilitate workshops, walkthroughs, and feedback sessions with internal teams and external vendors.
Act as a trusted advisor to business stakeholders throughout the delivery lifecycle.
Testing & Validation
Support test design, execution, and defect resolution.
Assist in user acceptance testing (UAT) and ensure business sign-off on deliverables.
Documentation & Reporting
Maintain high-quality documentation including business requirements, process flows, and training materials.
Provide regular updates to programme leadership on progress, risks, and dependencies.
Skills & Experience:
Proven experience as a Business Analyst in Life & Pensions domains, ideally within group pension arrangements.
Strong understanding of life assurance products, pension administration, and regulatory frameworks.
Experience working in Agile delivery environments and with cross-functional teams.
Excellent communication, facilitation, and stakeholder management skills.
Proficiency in tools such as Jira, Confluence, Visio, and Microsoft Office Suite.
Preferred Qualifications:
Bachelor’s degree in Business, Finance, Information Systems, or related field.
Experience with platforms such as LiFE400, FINEOS or other life & pensions administration systems is a strong advantage.
Familiarity with GDPR, IORP II, and other relevant regulatory standards.
Contract Details:
Duration: 12 months
Start Date: Immediate / Negotiable
Location: Dublin 18 (Hybrid working model)