Cloud Service Team Lead

Cloud Service Team Lead

Salary: National circa £58,000 / London circa £67,000

Primary Location : Norwich

Additional Locations : London (UK) / York

This is an exciting opportunity for a Cloud Service Team Leader to join our growing AWS Platform Engineering team. Are you passionate about leading people, driving technical delivery, and owning critical cloud services that power a large-scale financial services platform? 

Working within a Financial Services organisation, for the benefit of millions of customers, this role will give you the opportunity to lead a team of talented engineers, shape the future of our AWS cloud platform, and ensure the services you own are secure, reliable, and continuously improving. 

A bit about the job:

As a Cloud Service Team Lead, you will play a pivotal role in leading a team of skilled AWS Cloud Engineers while taking ownership of key services within our cloud platform. You will be responsible for ensuring these services are secure, reliable, and continuously evolving to meet business needs.  

This role combines people leadership with technical delivery, requiring you to guide and mentor your team, manage workloads, and foster a culture of collaboration and continuous improvement. You will work closely with engineering leaders, architects, and stakeholders to align service roadmaps with strategic objectives, while maintaining hands-on involvement to provide technical direction and credibility. Ultimately, you will ensure that your team delivers high-quality solutions that enable Aviva to scale efficiently, operate securely, and deliver exceptional value to our customers. 

You will balance leadership responsibilities with technical involvement, ensuring your team is empowered to deliver while you maintain a strong understanding of our technology stack. 

Skills and experience we’re looking for:

• Proven experience leading technical teams, developing people and fostering a culture of continuous improvement, ideally in a cloud or platform engineering environment. 

• Strong knowledge of AWS or Azure cloud platforms, with hands-on experience in Infrastructure as Code (Terraform preferred). 

• Ability to manage and prioritise multiple streams of work, balancing delivery and operational responsibilities. 

• Excellent communication and stakeholder management skills, with the ability to influence and collaborate across teams. 

• A track record of owning and improving services, ensuring they deliver value and meet compliance requirements. 

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

• National salary circa £58,000, London salary circa £67,000 (depending on location, skills, experience, and qualifications)

• Bonus opportunity - 10% (D grade) of annual salary Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Harjot Kaur a call on 07353 138456 or send an email to harjot.kaur@aviva.com