Head of Home and Specialty Portfolio Performance

Job Title: Head of Home and Specialty Portfolio Performance

Location: Norwich, London, Leeds, or Perth (successful candidate will be required to regularly travel to Norwich)

This is a great job for someone who:

Likes bringing structure and clarity to complex environments, especially during periods of change. You enjoy deep technical work, but you also care about delivering effective insight into the business. This role suits someone who can lead expert teams through integration, collaborate with a broad range of stakeholders and build a culture of strong performance insight that stands up to challenge.

A bit about the job:

Understanding loss ratio performance is critical to driving business performance. This role exists to deliver, strengthen and align how we manage performance and projections across our Home and Specialty portfolios. Sitting at the heart of Personal Lines, you’ll play a lead role in ensuring we have accurate outputs and insight to support our Personal Lines market leading position. You will drive performance insight during a period of integration and beyond, ensuring models, outputs and ways of working are consistent, robust and fit for purpose. You’ll work closely with channel teams, underwriting, analytics, finance, risk and claims teams to bring together different data, tools and perspectives. You will be accountable for developing market-leading technical and projection models and ensuring  technical insight feeds into pricing, forecasting, reinsurance and performance decisions. You’ll also lead and develop a specialist team through change, building confidence, capability and clear ownership of outcomes.

Skills and experience we’re looking for:

• Strong technical experience in pricing, portfolio performance, projections or risk modelling.
• Proven ability to lead complex technical teams through change or integration.
• Experience developing and embedding performance or projection models into business processes.
• Confidence influencing senior stakeholders and explaining complex outputs clearly.
• Experience in insurance, financial services or a similarly technical, regulated environment (UK Personal Lines experience is helpful, but not essential).

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

• Competitive salary (depending on location, skills, experience, and qualifications)
• Bonus opportunity Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy email Patrick.Archer@Aviva.com.