Pensions Administrator

Are you a career-driven individual looking for an exciting opportunity? We have a fantastic opening in our Pensions Administration team for a Pensions Administrator.

As a Pensions Administrator, you will report directly to a Pension Team Leader and take full ownership of administering a diverse pension portfolio. This role involves close collaboration with our administration partners and Financial Brokers to ensure we deliver first-class customer service.

If you are passionate about customer service, have previous administration experience and want to join one of Irelands leading Insurers, then this could be the role for you!

Duties & Responsibilities

• Effective management of work queues, ensuring prompt & accurate results.

• Build positive relationships with key stakeholders internally and externally.

• Consistently demonstrate task ownership and a solution focused approach.

• Continually monitor and check all Risk events have been properly recorded.

• Ensure we meet our obligations under Pensions Act & CPC.

Skills & Experience:

• Broad knowledge of the Pension environment is desirable not essential.

• Pension qualification an advantage (APA/ QFA).

• Excellent verbal and written communication skills.

• Good planning and time management skills and ability to quickly build positive relationships at all levels.

• High energy and passion for customer service and delivery by working under pressure and meeting deadlines in a fast-paced environment.

What will you get for this role?

• A competitive market leading salary depending on skills, experience, and qualifications.

• Generous pension (employee contribution matching of up to 14% if you contribute 8%)

• Annual performance related bonus and pay review.

• Holiday allowance of 25 days plus bank holidays, and the option to buy/sell up to 5 additional days.

• Free car parking

• Generous Health & dental insurance contributions after six months

• Aviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share Scheme

• Cycle to Work benefit scheme.

• TaxSaver Travel Scheme

• Family friendly parent’s (matching paternity and maternity leave) and carer’s leave.

• Up to 40% discount for some Aviva products plus discounts for Friends and Family

• Employee Assistance Programme

• Volunteering days

• Professional qualification support and transparent career progression plans

Aviva is for Everyone

Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

We prefer all applications to be submitted online, however if you require an alternative method of applying, please contact Ashely Dean on Ashely.Dean@aviva.com