PMO Specialist

PMO Specialist

Starting Salary: c. £55,000  (depending on skills, experience, and qualifications)

Location: Norwich, Bristol and York

This is a great role for someone who thrives in a structured environment, loves bringing order to complexity, and enjoys being the “control centre” that keeps large programmes running smoothly. It would suit someone with PMO or governance experience who is confident with planning, risks, financials and supporting senior stakeholders.

A bit about the job

You will be joining the Customer & Marketing CIO team, where you’ll play an important role in delivering a strategic digital transformation programme. In this position, you will provide high‑quality PMO support across the entire Customer & Marketing portfolio, working closely with both IT and Business teams. Your focus will be on bringing clarity, structure, and disciplined governance to a fast‑moving and constantly evolving change environment.

You will also operate within a Centre of Excellence that sets and champions best practice across Customer & Marketing change delivery. As part of this, you will ensure that Steering Group materials are of the highest quality, that programmes are built on realistic and well‑evidenced plans, and that colleagues receive clear, knowledgeable PMO support and guidance. Your contribution will help drive successful transformation and strengthen the overall quality and consistency of change delivery across the organisation.

Skills and experience we’re looking for:

• Proven experience in a PMO or project delivery role within a complex programme (financial services experience beneficial but not essential)
• Solid understanding of IT and Business portfolios, including planning, governance, and risk management disciplines
• Strong analytical skills with the ability to interpret data, assess plan quality, and support informed decision‑making at senior levels
• Excellent stakeholder management and relationship‑building skills, with confidence engaging across all levels
• Hands‑on experience with PPM tools, Jira, and other programme management technologies, with awareness of Generative AI concepts is desirable

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

• Starting salary c. £55,000(depending on location, skills, experience, and qualifications)
• Bonus opportunity - 10% of annual salary Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Amber Britton a call on 07775546100 or send an email to amber.britton@aviva.com