Price Comparison Website Relationship Executive

Price Comparison Website Relationship Executive
UK Offices
Up to £45,000 depending on experience and location

Are you someone with some experience in relationship management or executive support? Looking for a career progression opportunity in one of the UK’s largest insurers?

A bit about the job:

We want to be the standout number one insurer in the market, and to achieve that we need to be ahead of our competitors in how we optimise our partnerships, pricing, product propositions and customer journeys. We have an ambition to continue to grow our business and market share significantly from 2026 through to 2028.

To help us achieve this, we are recruiting for a PCW Relationship Executive role to support the management of our PCW relationships covering Car, Home and Van insurance. This is a fantastic opportunity to work for one of the UK’s largest insurers, supporting PCW relationships in one of Aviva’s major growth areas.

We are looking for highly motivated individuals with a natural curiosity and eagerness to understand the market in which we operate, challenge the norms, and deliver opportunities that help drive our business forward.

What you'll be doing:

• Supporting the PCW relationship managers maintain and develop Aviva’s PCW relationships, working across Aviva Group’s full suite of PCW brands.

• Manage BAU change/customer journey improvement pipeline with the PCW’s and internal trading teams, from initial request through to completion.

• Resolve PCW queries, customer complaints with internal teams, escalating more complex or unfamiliar problems where appropriate.

• Support PCW relationship managers at regular account meetings via Teams and on occasion face to face with the prompt completion of delegated actions.

• Manage internal/external governance actions and the implementation of Aviva risk controls.

Skills and experience we’re looking for:

• Strong interpersonal skills and enjoyment in developing strong, collaborative internal and external relationships

• Experience working in commercial partnerships, ideally within an insurance or price comparison website business

• Highly organised and able to work on multiple projects simultaneously in a fast-paced, dynamic environment

• Strong understanding of management information, with the ability to use it effectively to support internal and external communications and presentations

• Driven self-starter with the confidence to constructively challenge the status quo

What qualifications might I need or have?

• No specific qualifications are required; ideally a background and/or qualifications that provide a good understanding of insurance and price comparison website partnerships

What experience will I have?

• Similar experience working within a Price Comparison Website to insurer partnership

• Experience working in a cross-functional role, assisting with the delivery of initiatives and projects and driving performance improvement

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

• Salary up to £45,000(depending on location, skills, experience, and qualifications)

• Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Aviva-funded Private Medical Benefit to help you get expert support when you need it

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email Jessica.Mason@aviva.com.