Product Owner - Syndicate systems

Product Owner - Syndicate systems – Salary circa £70,000

We are looking for a Product Owner to support our syndicate underwriting systems. If you have excellent stakeholder management skills and Lloyd’s of London experience, this could be the perfect role for you!

A bit about the job:

You will sit in the GCS (Global, Corporate & Specialty) Transformation and Change team and will work closely with other Product owners to put the right processes and governance in place.

You will be responsible for understanding customers and their needs in the business, translating business needs into actionable requirements for the respective products. You drive continuous improvement by analysing product performance, tracking key performance indicators (KPIs), gathering feedback, and advocating for enhancements that benefit both the business and its partners.
You will act as a mediator between consumers and the technical teams, communicating consumer needs and translating them into new product features for the team to design.

Skills and experience we’re looking for:

• Operational Expertise: Strong understanding of day‑to‑day operational support for Lloyd’s Insurance London Market policy and claims administration systems.
• Product Ownership: Demonstrated experience in product ownership, including system change management and working closely with technical and business teams.
• Business Knowledge: Solid grasp of London Market insurance processes, workflows, and regulatory considerations.
• Stakeholder Management: Excellent interpersonal skills, with the ability to manage and influence both internal and external stakeholders.
• Systems Support: Ability to support and oversee relevant systems, ensuring stability, enhancements, and user adoption.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.

• Salary circa £70,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 10% of annual salary Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please send an email to beatrix.rozsa@aviva.com.