SaaS Configuration Analyst

SaaS Configuration Analyst  

Salary: National - £45000 - £60000 and London -£55000-£70000 

Locations: Glasgow, Norwich or London 

Are you someone who thrives at the intersection of business and technology? 
 

This role is perfect for someone who enjoys translating business needs into smart system solutions. If you’ve got hands-on experience with SaaS platforms and a knack for configuration, this could be your next big step. 

A bit about the job: 

We’re looking for a SaaS Configuration Analyst to join our Transformation team. You’ll work closely with Product Owners, SMEs and Technical Teams to shape and deliver configuration changes across platforms like Salesforce, Guidewire, and SEND. You’ll be part of a persistent team, helping us deliver change safely, efficiently, and in line with our SaaS Target Operating Model and governance standards. 

You’ll take business requirements and turn them into system configurations, support testing and deployment, and act as a subject matter expert for platform capabilities. It’s a role that blends analysis, configuration, and collaboration – all in a fast-paced, agile environment. 

Skills and experience we’re looking for: 

• Experience in a hybrid Business Analyst / Systems Configuration role, ideally in London Markets 

• Hands-on configuration experience with SaaS platforms (e.g. Salesforce, Guidewire) 

• Strong understanding of change and release governance in regulated environments 

• Ability to translate business needs into actionable system configurations 

• Comfortable working in Agile teams using tools like Jira and Confluence 

 What you’ll get for this role: 

Our purpose – with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. 

We have so much to offer when it comes to being an Aviva colleague: 

• Salary: National £45000 - £60000 and London £55000-£70000 (depending on location, skills, experience, and qualifications) 

• Bonus opportunity - 10% of annual salary Actual amount depends on your performance and Aviva’s. 

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days 

• Aviva-funded Private Medical Benefit to help you get expert support when you need it 

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts 

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme 

• Brilliantly supportive policies including parental and carer’s leave 

• Flexible benefits to suit you, including sustainability options such as cycle to work 

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others 

• We take your wellbeing seriously with lots of support and tools 

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. 

Aviva is for everyone:  

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. 

Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. 

We also consider all forms of flexible working, including part time and job shares. 

We flex locations, hours and working patterns to suit our customers, business, and you. 

Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. 

To find out more about working at Aviva take a look here 

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Kirthi Kanikireddy a call on 02045922145 or send an email to kirthi.kanikireddy@aviva.com