Salesforce Administrator

Salesforce Administrator

Location: Eastleigh, Norwich or York

Salary: £40,000 - £55,000

This is a great job for someone who enjoys solving problems, loves optimising systems, and feels energised by helping others get the best out of the tools they use every day. Are you someone who thrives in a dynamic environment, is curious about new technology, and is ready to take ownership of a platform used across the business?

This role could suit someone with hands-on Salesforce experience perhaps you’re ready for a step up, newly certified, or already an expert in tailoring Salesforce to meet business needs. It may also suit individuals with experience in the Health industry who are excited about shaping a system that supports colleagues and customers.

A bit about the job:

You'll play a key role in managing and enhancing Aviva’s Salesforce platform so it continues to support colleagues, customers, and business goals. You'll join a collaborative team that works closely with stakeholders to design solutions, streamline processes, and maintain system integrity.

Your work will ensure Salesforce remains secure, reliable, and easy to use—helping teams across the organisation work more efficiently. You’ll be accountable for platform configuration, process automation, data quality, user management, and creating insightful dashboards that support decision-making.

Skills and experience we’re looking for:

• A Certified Salesforce Administrator with experience customising Salesforce, including fields, layouts, record types, Lightning components, validation rules, and automation tools (Flows and Process Builder).
• Strong data management skills, including imports/exports using Data Loader, data cleansing, and maintaining high data quality.
• Confidence managing system security (roles, profiles, permission sets), performing audits, and supporting release management.
• Ability to create meaningful reports and dashboards, alongside delivering user support, training, and clear documentation.
• Experience collaborating with stakeholders, gathering requirements, and working in Agile environments such as Scrum or SAFe.

What you’ll get for this role: 

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.  

• Starting salary circa £40,000 - £55,000 (depending on location, skills, experience, and qualifications) 
• Bonus opportunity – 8% of annual salary Actual amount depends on your performance and Aviva’s. 
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days 
• Aviva-funded Private Medical Benefit to help you get expert support when you need it 
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts 
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme 
• Brilliantly supportive policies including parental and carer’s leave  
• Flexible benefits to suit you, including sustainability options such as cycle to work  
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others 
• We take your wellbeing seriously with lots of support and tools 

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be. 

Aviva is for everyone: 

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. 

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. 

To find out more about working at Aviva take a look here 

We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Chloe Nettley a call on 07795207964 or send an email to chloe.nettley@aviva.com