Business Analyst - Life Insurance

We’re looking for a curious and collaborative problem solver to help shape and deliver change across our Life and Pensions business. You’ll join our Change and Product Support team, working closely with stakeholders and IT to turn ideas into impactful solutions. This role is key to ensuring our systems and processes evolve to meet business needs. You’ll be involved in everything from planning and analysis to testing and implementation. Your work will help drive innovation and improve how we serve our customers. 

Duties & Responsibilities 

• Build strong relationships with stakeholders across the business and IT. 

• Lead workshops to gather insights and define requirements. 

• Analyse root causes and explore innovative solutions. 

• Create user stories with clear acceptance criteria. 

• Support testing, demos, and production deployments. 

Skills & Experiences 

• Previous experience in the Life & Pensions industry or banking is necessary. 

• Proven experience as a Business Analyst. 

• Strong communication and stakeholder management skills. 

• Ability to write clear, concise user stories. 

• Solid understanding of systems, databases, and integrations. 

What will you get for this role? 

• A competitive market leading salary depending on skills, experience, and qualifications 

• Generous pension (employee contribution matching of up to 14% if you contribute 8%) 

• Annual performance related bonus and pay review 

• Holiday allowance of 25 days plus bank holidays, and the option to buy/sell up to 5 additional days 

• Generous Health & dental insurance contributions after six months 

• Aviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share Scheme 

• Cycle to Work benefit scheme 

• TaxSaver Travel Scheme 

• Family friendly parent’s (matching paternity and maternity leave) and carer’s leave. 

• Up to 40% discount for some Aviva products plus discounts for Friends and Family 

• Employee Assistance Programme 

• Volunteering days 

• Professional qualification support and transparent career progression plans 

Aviva is for Everyone 

Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all. 

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. 

We prefer all applications to be submitted online, however if you require an alternative method of applying, please contact Saidhbh.goonan1@aviva.com