Head of Digital Delivery

Head of Digital Delivery

Location: London, Bristol or Norwich

Salary: London: circa £140k / Regional: circa £115k

A bit about the job

We're looking for a Head of Digital Delivery to lead the successful delivery of a large portfolio of digital and technical initiatives that support our customers and wider business goals. You'll play a key role in delivery strategy, shaping and driving execution and ensuring teams consistently deliver high-quality outcomes in a predictable and efficient way.

This is a highly visible leadership role where you'll influence both short-term delivery outcomes and longer-term organisational capability.

What you'll be doing

As Head of Digital Delivery, you'll lead the delivery of a broad portfolio of digital initiatives, ensuring products and services are delivered effectively, meet customer needs and support Aviva's strategic priorities. You'll oversee planning, sequencing and execution across multiple programmes, balancing competing priorities while ensuring delivery remains predictable, efficient and aligned to business outcomes.

Working closely with stakeholders across Markets, Technology, Product, Architecture and Customer & Marketing teams, you'll create strong partnerships that enable successful delivery. You'll be responsible for identifying and removing barriers, managing dependencies and risks, and ensuring clear communication and reporting at all levels of the organisation.

A key focus of the role will be continuously improving delivery capability across your portfolio. You'll help evolve delivery approaches, embed agile ways of working and drive greater transparency through effective use of delivery tools, metrics and reporting. You'll champion a culture of continuous improvement, experimentation and collaboration, helping teams deliver value faster while maintaining appropriate governance and controls.

You'll also play an important leadership role in developing talent and building high-performing teams. Through coaching, mentoring and leadership, you'll help create an inclusive environment where individuals can grow, perform at their best and contribute to a culture of delivery excellence.

Skills and experience we're looking for

• Proven experience leading large-scale technology delivery functions, with a strong track record of successfully delivering complex technical digital programmes, products and transformation initiatives within large and complex organisations.
• Strong understanding of modern delivery practices, including Agile methodologies, delivery management, planning, governance and continuous improvement. Experience working closely with engineering and product teams to drive successful outcomes would be beneficial.
• Exceptional stakeholder management and influencing skills, with the ability to build trusted relationships and provide clear direction across business, technology and executive leadership teams.
• Experience leading organisational and cultural change, including developing high-performing teams, improving delivery capability and embedding a customer-focused, collaborative and outcome-driven culture.
• Strong strategic thinking and commercial awareness, with the ability to make effective decisions across priorities, technical roadmaps, investment planning, risk management and resource allocation. Project Management, Agile or related professional qualifications would be advantageous but are not essential.

 What you’ll get for this role: 

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.  And one of the ways we live up to that promise is by investing in you.  We have so much to offer when it comes to being an Aviva colleague.  

·       Starting salary London: circa £140k / Regional: circa £115k (depending on location, skills, experience, and qualifications)

·       Bonus opportunity 25% – actual amount depends on your performance and Aviva’s

·       Generous pension scheme e.g. if you put in 8%, Aviva adds 14% in. 

·       29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days 

·       Aviva-funded Private Medical Benefit to help you get expert support when you need it 

·       Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts 

·       Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme 

·       Brilliantly supportive policies including parental and carer’s leave  

·       Flexible benefits to suit you, including sustainability options such as cycle to work  

·       Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others 

·       We take your wellbeing seriously with lots of support and tools 

Take a look to learn more.  Put a salary into this calculator to see what your total Aviva Reward could be. 

Aviva is for everyone: 

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. 

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. 

To find out more about working at Aviva take a look here 

We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Chloe Nettley a call on 07795207964 or send an email to chloe.nettley@aviva.com