Product Monitoring Data Analyst

Are you a highly motivated, detail-oriented individual with a passion for coding and strong analytical skills? Aviva Life & Pensions is looking for a Product Monitoring Data Analyst to join our Actuarial Operations team. In this role, you'll proactively review our product range, business processes, and supporting system infrastructure to ensure brilliant customer outcomes. You'll support various business projects and develop a deep understanding of our Life and Pensions products.

Key Responsibilities:

• Analyse technical product requirements, business processes, and system infrastructure using actuarial and data analysis skills.
• Support customer-facing teams by explaining complex topics clearly and accurately.
• Develop and apply coding skills (SQL, VBA, etc.) to extract, manipulate, and analyse data.
• Investigate customer-impacting errors, perform root cause analysis, and enhance our control environment.
• Collaborate with cross-functional teams on various actuarial and business projects.

Skills & Experience:

• Degree in Actuarial Science, Data Science, or a related field, with some work experience in Life Insurance.
• Customer-focused with strong problem-solving skills and attention to detail.
• Excellent communication skills, able to explain results to non-technical teams.
• Proficient in IT, especially Excel; interest in coding (SQL, VBA, etc.) preferred.
• Strong organisational and time management skills.
• Commitment to meeting SLAs and delivering quality work.

What will you get for this role?

• Competitive market-leading salary depending on skills, experience, and qualifications.
• Generous pension (employee contribution matching of up to 14% if you contribute 8%).
• Annual performance-related bonus and pay review.
• Holiday allowance of 25 days plus bank holidays, and the option to buy/sell up to 5 additional days.
• Free car parking.
• Generous health & dental insurance contributions after six months.
• Aviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share Scheme.
• Cycle to Work benefit scheme.
• TaxSaver Travel Scheme.
• Family-friendly parent’s (matching paternity and maternity leave) and carer’s leave.
• Up to 40% discount for some Aviva products plus discounts for friends and family.
• Employee Assistance Programme.
• Volunteering days.
• Professional qualification support and transparent career progression plans.

Aviva is for Everyone

Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

We prefer all applications to be submitted online, however if you require an alternative method of applying, please contact Saidhbh.goonan1@aviva.com